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How ntc22 apk Protects Your Personal Data

At ntc22 apk, your personal data — including your account details, payment records via DANA, OVO, GoPay and QRIS, and device activity — is handled with clear rules…

Data collected only for account and payment purposesDANA, OVO, GoPay & QRIS transaction records securedYou may request data access or deletion anytimeNo data sold to third partiesRetention period clearly defined per data type
Explore the Lobby Read FAQ
ntc22 apk How ntc22 apk Protects Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Data Rights

If you want to review, correct, or remove the personal data we hold about you, our privacy support team is available seven days a week from 08:00 to 23:00 WIB.

Live Chat Access live chat directly from your account dashboard. Available daily 08:00–23:00 WIB. A privacy support agent will confirm receipt of your data request within two hours during operating hours.
Email Privacy Request Send your data access, correction, or deletion request to our privacy email. We aim to respond with a resolution or acknowledgment within 3 business days of receiving your message.
In-App Help Ticket Open the help menu inside the ntc22 apk mobile app, select 'Privacy & Data', and submit a ticket. Ticket status is trackable from the same menu so you can follow progress without contacting us again.
HOW WE HANDLE DATA

Six Ways We Keep Your Account Data Safe

Your account security is not incidental — it is built into every layer of how we store and process information.

Encryption at Rest and in Transit

All personal data, including your DANA, OVO and GoPay payment identifiers, is encrypted both when stored on our servers and when transmitted between your device and our systems. We use AES-256 storage encryption and TLS 1.3 in transit.

Cookie Usage and Control

We use session cookies to keep you logged in and preference cookies to remember your lobby layout. You can clear or block cookies at any time from your browser or the ntc22 apk app settings without losing your account data.

Retention Periods by Data Type

Account identity data is held for the life of your account plus 12 months after closure. QRIS and other payment transaction logs are retained for up to 5 years to meet financial record obligations. After those periods, data is permanently deleted.

No Third-Party Data Sales

We do not sell, rent, or trade your personal information to advertisers or data brokers. Where we share data with third-party payment processors like DANA or OVO, that sharing is strictly limited to what those processors need to execute your transaction.

Internal Access Controls

Only staff with a verified operational need can access personal account records. Every internal access event is logged with a timestamp and staff ID. We audit these logs monthly to detect and flag any access outside normal patterns.

Your Right to Request Changes

You may ask us at any time to access a copy of your data, correct inaccuracies, or request deletion, where local law permits. Submit your request via live chat or email and we will process it within 3 business days.

Privacy Policy Questions We Hear Most

The questions below reflect what people most often ask about how ntc22 apk handles personal data, payment records, cookies, and account closure. If your question is not here, our privacy support team is reachable via live chat daily from 08:00 to 23:00 WIB.

We collect your name, email address, mobile number, and the payment identifier you use — whether DANA, OVO, GoPay or QRIS. We also log your device type and IP address to verify account access and prevent unauthorised logins.

We share data only with payment processors such as DANA, OVO, GoPay and QRIS, and only to complete your transaction. We do not sell or trade your personal information to advertisers, data brokers, or any unrelated commercial parties.

Payment transaction logs — including QRIS and GoPay references — are retained for up to 5 years to meet financial record-keeping obligations. After that period expires, those records are permanently and irreversibly deleted from our systems.

Yes. Submit a data access request via live chat (08:00–23:00 WIB) or by email. We will compile and deliver a copy of your personal data within 3 business days, where local law permits us to do so.

Open the in-app help menu, select 'Privacy & Data', and submit a deletion request — or contact us via live chat. We process deletion requests within 3 business days; residual financial records are retained only as long as required by applicable law.

We use session cookies to maintain your login state and preference cookies for lobby layout. You can clear or disable cookies through your browser settings or the ntc22 apk app privacy menu without affecting your account standing or saved payment methods.

Account identity data is held for 12 months after closure, then deleted. Payment transaction logs follow the 5-year retention rule. You may request early deletion of non-mandatory data fields by contacting our privacy support team directly after account closure.

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